About us

In 1994 Advanced Fencing and Gates was born.

Paul Burke the current owner and principal director of the company understood that the fencing industry needed to evolve.  With years of experience working with other fencing contractors, Paul knew that some delivered poor customer care and sub-standard products, not to mention having a general disregard for customers’ expectations.

The goal was to deliver a high-quality fencing service that had a series of concrete values at the heart –

  1. 100% Customer Care.
  2. High-quality products and services.
  3. Respect – not just for customers but team members and suppliers alike.
  4. Integrity – having honesty, strong values and principles in everything we do.
  5. Professional – from quote to installation, team presentation and workmanship.
  6. Trustworthy – our word is our bond.
  7. One team – trained and employed to embrace the core values and deliver them always.

Paul’s belief was and still is, no matter what industry you work in, no matter how lofty or lowly your position every business and employee can and must deliver the very best for the customer at all times.

The Advanced Fencing and Gates brand along with its core values was born.

The work begins

Armed with only his experience, a will to deliver on his non-negotiable brand values, not to mention a handful of tools and a Mercedes 308 van Paul single-handedly set to work.  From his base, a flat in the heart of Leigh, Wigan, Paul set about finding customers, and slowly but surely the flow of work started to build.

Each fence panel lifted, post set in concrete, and every gate hung was a step towards the dream of a company, known for delivering a first-class fencing service.  A service that ensured people across the North West knew their fences and gates would withstand the wind and rain not to mention provide protection and security to the boundary of their homes.  A service people could rely on.

Back in the days before the internet advertising came by way of flyers hand posted by Paul door-to-door, paid-for advertising in the Yellow Pages, Leigh Reporter, Leigh Journal and Thomson Local, but the best form of advertising was word of mouth.  The stellar reputation for the service spread and slowly week by week, month by month Advanced Fencing and Gates grew.

Through heat, wind, rain and snow month in month out, year by year Paul has spearheaded the development and growth of the business.  Still to this day he quotes for fencing jobs, and advises customers on the best solutions to tricky shaped plots.

There is no ‘i’ in team

Every successful business eventually needs employees to deliver on the brand values the business was formed on.  Over the past 25+ years Paul has employed over 50 people from all walks of life, training them in the art of high-quality fencing.  Working at Advanced Fencing requires a natural determination to deliver on the values at the heart of the business, matched with a self-motivated determination to be the best at the job you do.

Every customer-facing employee has a uniform to not only protect them from the rigours of the work but aims to ensure customers understand they are working with a professional, respectful and dedicated crew.  Over the years we’ve all seen people doing manual labour without shirts and dressed without consideration to their own personal safety of the image they present of the company.  At Advanced Fencing and Gates we take safety and presentation very seriously.

The team of Advanced Fencing installers, buyers and backroom staff work as one unit with one goal, to deliver the best fencing and gates, at the best price, quality and professionalism from start to finish.  At Advanced Fencing today as always the customer is number one.

Awards Galore

The knowledge that customers love the service provided by Paul and the team at Advanced Fencing and Gates is always recognition enough.  However, over the last 11 years, we have also been in receipt of over 17 awards for customer service from Wigan Trading Standards.

These awards based on customer feedback received by The Wigan Trading Standards Good Trader Scheme not only ensure we continue to go the extra mile but are a testament to the quality of work we do each and every day.

Coupled with this array of awards we have also received in excess of 1,200 (to date) 5 star reviews from customers far and wide.

 

Thirty years of onwards and upwards

From 1992 to 2022 that dream of providing a first-class fencing service is still alive and strong in Paul and all the staff he works alongside.  Over the next 30 years, who knows maybe the rest of the UK can also benefit from Advanced Fencing and Gates products and services too.

Rest assured no matter how far and wide we grow, the customer and customer service will be at the heart of everything we do.

Thank you to all customers past, present and future.